Announcement
Welcome to Alert Wear
Bringing back "Designer of the Month" contest! This will be our 14th year of making custom designed cases for kids (and adults). We will be giving away a $50 gift certificate. To win, you would just share your creation however you would like with the hashtag #alertwear and the link below during the month of April. To order a custom designed case, please visit: https://alertwearcompany.etsy.com Use the code
DESIGNERAPRIL24 to receive a 10% discount. The design with the most total post likes will win. Orders must be placed by April 30, 2024. The contest will end at 11:59 PM CST June 1st, 2024. Please note that custom cases can take up to 2 weeks to create currently. Let the fun begin!
WHY ALERT WEAR?
Alert Wear products are made in a dedicated studio by the parents of two children with multiple life threatening food allergies and asthma. Why is this important? When we first started making these cases it was because we couldn't find proper cases for our kids to self carry their meds. Now, the market is inundated with cases which is wonderful but, also a bit concerning. When you buy an Alert Wear case, you can be rest assured that it was made specifically for adults and children with life threatening food, environmental allergies and asthma. We do also make cases for a variety or other medicines thanks to many parents who have worked with us to make the perfect case for their child. Each case is sized to fit and protect specific medicines. Hands are washed and materials are protected from all major food and environmental allergens. There are no fragrances, chemicals, pets or smoke in our studio. We do however use elastic which contains latex and a film on some embroidery projects that contains corn. If you let us know ahead of time, we will do our best to prevent cross contamination, however, they will be processed on the same machines so, there are no guarantees.
We are very knowledgeable of the laws that allow children to self carry meds in school and civil rights of people dealing with asthma and life threatening allergies. We are more than happy to help in any way that we can to navigate these areas of concern with you. We often spend much of our days advocating for and supporting families who are dealing with these issues like we have for ourselves and our kids for the past 20+ years.
With all that said, we stand behind our products, however, we cannot accept returns or exchanges due to the safety of all of our customers. If a product is defective, we will of course work with you to make it right. We do allow for order cancellations if made within the first 24 hours after your order is placed. We do also send mock ups for custom orders before the item is made.
SHIP TIMES AND DEADLINES
**Ready 2 Ship Cases ship typically within 1-2 business days
** Pre-Designed - Everything is cut and partially complete. We just need sizing details to customize the case. These cases are worked into the current batches and are processed with like items. They will ship typically in 2-3 weeks.
**Spring Break Orders are due by January 1st to ship by March 1st
**Summer Orders are due by April 15th to ship by June 15th.
**Back to School Orders are due by June 15th to ship by August 15th.
**Christmas Orders are due by October 10th to ship by December 15th
Custom Orders - Everything is completely made from scratch. You design it. These cases are shipped from our studio 8 weeks from the order date in most cases. Every order receipt has a ship by date on it. If you have a specific date that you need an item by, please send us a message *first* to see if it is possible before you order. On occasion, we do have rush slots available but, to be fair to others, we do charge extra for rush orders.
CUSTOM DESIGNS
Every case is custom made to fit your child, the medicine and their preferences for fabrics, colors and designs. It is imperative that you complete the design forms with complete and accurate information to ensure that the case is a perfect fit. You may preview the design forms here: http://bit.ly/AlertWearForms
If you are not finding exactly what you are looking for, whether you saw it on our facebook page or in a dream, please ask first before randomly picking something to order. If you don't see something that looks remotely like what you are expecting (i.e. you want a backpack and you are looking at a listing for purses), PLEASE, do not order a purse and expect a backpack. Fabric, thread colors, embroidery designs can usually be customized, sewing patterns not so much. It takes a lot of fails before we perfect a new pattern. Please ask first before ordering. In slower seasons (January), we are more able to recreate the wheel and come up with new sewing patterns but, definitely not in peak seasons.
We look forward to working with you!
Thank you!! Ann, Brad, Nick & Kate
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Reviews
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Amanda on May 10, 2024
5 out of 5 starsI ordered this case to house my babies epipens. We’re new to food allergies and I wanted the pens to be easily found in an emergency. This case is fantastic! I ordered it red with white lettering just as pictured in the ad. Since this is for ‘public’ adult use I didn’t go with any of the cute combos. This will be in my diaper bag or in a spibelt so needs to be easily recognizable. The mock ups came fast and I requested a little bit more spacing and the seller responded quickly and kindly to my request showing that the text would be slightly smaller. She gave me three spacing options to choose from! There is space in the bag for two pens (and the trainer!!) and some individual dose antihistamines. I’ll be purchasing another one for the daycare and when my kiddo gets to school.
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Shirley on Apr 27, 2024
5 out of 5 starsThe item is beautiful, as described. The proof was provided quickly, and the seller was very communicative; I was looking for the item to fit inside of a lululemon everywhere bag for my child to carry and she let me know she had one in her home and it fit. Will definitely work with this seller again.
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Karyn on Apr 23, 2024
5 out of 5 starsHave ordered from seller and will continue to order from seller thank you.
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Crystal on Apr 12, 2024
5 out of 5 starsAmazing. Item matched description and customer service was helpful as I searched through fabrics.
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JILLIAN on Apr 11, 2024
5 out of 5 starsExceptional customer service. Prompt delivery. Excellent communication. We are so excited to have found this shop and looking forward to keeping our child’s epi pens well protected. Highly recommend.
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Katrina on Apr 5, 2024
5 out of 5 starsAnn is very responsive and makes sure you are getting exactly what you need. This is the second time we order a pouch from Ann and we are very satisfied. Well made and durable, with cool designs kids can customize.
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About AlertWearCompany
Love Bugs Co. / Alert Wear
Shop members
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The "Love Bugs Co." Family
Owner, Designer, Maker
As a family, we all play a part of making Alert Wear & Love Bugs Co. happen. Inspired by our children and their life-threatening health issues and motivated to find a way to stay home with them, we started Love Bugs Co. in '06 & Alert Wear in '11.
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